Text messaging

Who sends these messages

Lincoln Town Cleaners, 10 Lewis St, Lincoln, MA 01773, sends text messages about dry cleaning orders. Program name: Lincoln Town Cleaners order updates. We send no marketing or promotional messages.

What we send and how often

Each message is about one of your orders. Up to 5 messages per order:

• an optional confirmation when you drop off your order;
• a message when your order is ready for pickup;
• up to 3 reminders if it has not been picked up.

Notices about pickup hours

If our pickup hours change, for example for a holiday, we may send one text to customers with an order in progress or ready for pickup, so you can collect it in time. These are about your order, are sent only to customers with an active order, and are not marketing.

How you opt in

You opt in in person, at our counter, when you drop off an order and give us your phone number. We show this notice on a sign at the counter and printed on your ticket:

By giving us your phone number you agree to receive text messages about your order from Lincoln Town Cleaners. Up to 5 messages per order, plus occasional notices about pickup hours. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Before we take your number, our staff say:

At Lincoln Town Cleaners, we'll text the number you give us when your order is ready, and send up to 3 reminders if it isn't picked up: up to 5 texts per order, plus a notice if our pickup hours change. Message and data rates may apply, and you can reply STOP at any time. May I take your phone number?

Costs

Message and data rates may apply, as set by your mobile carrier.

Stopping and getting help

Reply STOP to any message to stop receiving texts. Reply START to start again. Reply HELP for help, or contact us using the details below.

We do not share your phone number or your consent with third parties for marketing. Our Privacy Policy and Terms explain the rest.

Contact us

Questions, or want your information corrected or deleted? Reply HELP to any of our text messages, or ask us at Lincoln Town Cleaners.

• Address: 10 Lewis St, Lincoln, MA 01773
• Email: lincolncleanersma@gmail.com